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Privacy Policy


This website is owned and operated by Black Dog LED Australia who will be referred to as “we”, “our” and “us” in this Privacy Policy.  The Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.  If you do not agree with this Privacy Policy, do not access or otherwise use this website as use of the website shall be deemed to be agreement to the Privacy Policy of this website.

We acknowledge the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying an individual (“personal information”).  This Privacy Policy governs the way in which your personal information, obtained through the web site, will be dealt with.

We welcome your comments regarding this Privacy Policy. If you believe that we have not adhered to this Policy, please contact us at We will use commercially reasonable efforts to promptly determine and remedy the problem.

Collection of Information

We collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. We also collect anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by us.  This information can include: your IP address, browser type, domain names, access times and referring website addresses.  We use this information for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Black Dog LED Australia website.

Use of Collected Information

We collect and uses your personal information to operate the Black Dog LED Australia website and deliver the products and services you have requested.  We do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

We keep track of the websites and pages our customers visit within our website, in order to determine what Black Dog LED Australia products and services are the most popular. This data is used to deliver customized content and advertising within our website to customers whose behavior indicates that they are interested in a particular subject area.

Correspondence is recorded in order to provide service references and to assist in our staff development.

Use of Cookies

Our website uses "cookies" to help you personalize your online experience.  A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page.  For example, if you personalize our webpages, or register with our site or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to our website, the information you previously provided can be retrieved, so you can easily use the Black Dog LED Australia features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our services or websites you visit.

Storage of Collected Information

The storage of your personal information is important to us.  When you enter sensitive information (such as credit card numbers) on our website we encrypt that information using secure socket layer technology (SSL).  When credit card details are collected we simply pass them on in order to be processed as required.  We never permanently store complete credit card details.

We follow generally accepted industry standards to protect the personal information submitted to us both during transmission and once we receive it.

If your personal information changes or if you no longer desire our services you may correct, update, delete or deactivate it by emailing us at


We use personal information for essential communications such as Emails, accounts information and critical service details.  We may also use personal information for other purposes, including some promotional Emails.  If at any time a customer wishes not to receive such correspondence they can request to be removed from any mailing lists by emailing us at

Third Parties

Black Dog LED Australia does not sell, rent or lease its customer lists to third parties. We may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.  All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.

We do not share any information with third parties for any unknown or unrelated uses.

You will be notified when any third party that is not our agent/service provider collects your personal information, so you can make an informed choice as to whether or not to share your information with that third party.

We do not make any representations about third party websites that may be linked to this website.


We reserve the right to disclose your personal information without notice when we believe in good faith that disclosure is necessary to: (a) conform to the edicts of the law or comply with legal process(es) served on Black Dog LED Australia or the website; (b) protect and defend the rights or property of Black Dog LED Australia; and, (c) act under exigent circumstances to protect the personal safety of users of Black Dog LED Australia, or the public.

Our product range is structured with the intention of creating the best-controlled growing environment for plants, vegetables, fruits and herbs as a solution to the dilemma of certain locales and outdoor climates being unsuitable for growing and producing healthy plants.

Our product range is to be used for lawful purposes only.  It is the responsibility of you as the purchaser to know and abide by all laws pertaining to the use of our product range.

Black Dog LED Australia will not be held liable for any unlawful state of federal activity arising out of the post-sale use of our products.  By purchasing Black Dog LED Australia product, you are agreeing to the terms and conditions, confirming that you as the purchaser are attesting to the lawful use of our product and are thereby solely responsible for acting in conformance with all applicable regulations.

Changes to Privacy Policy

If we decide to change our privacy policy we will post those changes to this Privacy Policy, the homepage and other places deemed appropriate so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.  We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy we will notify you here, by Email or by means of a notice on our homepage.


 We use the eWAY Payment Gateway for our online credit card transactions.  eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the internet.  All online credit card transactions performed on this site using the eWAY gateway are secure payments.

-          Payments are fully automated with an immediate response.

-          Black Dog LED Australia or any outside party cannot view your complete credit card number.

-          All transactions are performed under 128 Bit SSL Certificate.

-          All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.

-          eWAY is an authorised third party processor for all the major Australian banks.

-          eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Black Dog LED Australia.